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Care and Support Worker, Hertfordshire, — Athena Recruiting

01206 984 777

Care and Support Worker, Hertfordshire



£9.00 - £9.50 Per Hour

Key Skills

Healthcare, Personal care, Support worker

This job is a temporary contract but the work is ongoing/continuous.

Pay rate- £9.00-£9.50 per hour.

Active DBS required.

All relevant training certificates required.


As part of a team, you will be expected to encourage individual residents to achieve their potential and live life to the full. To support and, as required, assist residents in various aspects of their day to day life. These include:


Personal care

Management of finances

Daily living                                

Emotional, spiritual and cultural needs

Health, safety and risk management

You may also be a ‘key worker’, taking a lead role relating to an individual resident’s person centred care plan.

All staff are expected to carry out their duties in line with the Mission and Ethos, which promotes the independence and personal dignity of all residents.

All staff have a shared responsibility for safeguarding vulnerable individuals. The site includes children as well as young people and adults at risk. 

To accompany and assist individuals accessing the local community and attending their chosen day, and leisure activities in line with their personal care and support plan.

Some examples:            Shopping and leisure activities                           Learning and work experience

Sports, eg horse-riding, swimming                      Walks and other exercise                 

Visits to theatres, museums, cafes                      Medical and other appointments

Interests, eg  cookery, artwork, horticulture         Holidays and Day trips.

Daily Living Support

To foster a homely and nurturing environment and promote daily routines providing structure and consistency for

residents. You will be expected to encourage and support Individual residents to take part in household tasks in line

with abilities and risk assessments. You will also be expected to assist with domestic duties to good standard:

Some examples:           Meal planning and preparation                Cleaning, tidying, laundry, ironing

Helping individuals to take care of their personal property and to keep their bedrooms clean,

tidy and comfortable

Personal Care

To provide care in accordance with assessed need set out in individuals’ person centred care plans. This includes

assisting with personal and intimate care as required for individual  residents according to the dependency of the

individual requiring support.

Some examples:           Dressing/undressing                                          Bathing, showering, drying

Skin/ hair/ nail/ foot care                                     Toilet assistance and cleaning after

Dental hygiene                                                  Eating/feeding and drinking

To administer medication to individual residents (following training) in line with the medication policy. This can include emergency medication after an epileptic seizure.

To report any change in the needs of an individual resident to the senior staff member on duty promptly.

To attend hospital as required when residents are admitted, to ensure they are supported in their comfort, safety and wellbeing.

Supporting Emotional, Spiritual and Cultural Wellbeing

To be familiar with person centred plans and act in accordance with these, encouraging independence and choice.

To communicate effectively with residents and encourage residents to interact and engage in meaningful activities.

To be aware of cultural identity and any specific needs/wishes in relation to an individual’s culture, eg dietary  preferences.

To assist individual residents to keep in touch with family and friends by a variety of methods eg phone calls and birthday cards.

To contribute to the prevention and management of challenging behaviours in a non-confrontational, non-judgemental manner, using a consistent approach and following behaviour management guidelines.

To be aware of individual residents’ spiritual needs and wishes, and support individuals to participate in activities they may choose to enact their spiritual wellbeing, eg faith services on and/or off site. Request pastoral support visits where applicable.

Support with Managing Finances

To assist individual residents to keep their personal money safe and to support residents with visits to the bank/building society, or do this on behalf of an individual if required.

To follow the financial procedures at all times, ensuring all money spent is properly accounted for through receipts, and co-operate with audits of residents’ finances.

Health, Safety and Risk Management

To work safely and in line with the health and safety policy, guidance and training, following risk assessments, at all times.

To report all incidents and near misses through the incident reporting system in a timely manner, and report any safety hazards/concerns to the line manager without delay. 

To report any safeguarding concerns immediately using the procedure for reporting Safeguarding concerns.

Other Expectations

To provide cross cover to any bungalow at the request of the Duty manager/HCM

To maintain accurate, legible and complete records relating to individual residents including daily records.

To establish positive and professional working relationships with others, including residents, colleagues (both within

the team and from other teams/services/professions) and external contacts, presenting a professional image to others at all times.

To fully participate in the staff appraisal and supervision processes.

To undertake all training deemed necessary for the role and keep all essential training up to date.

To contribute positively to the development, effectiveness and efficiency of the team.

To maintain confidentiality and comply with data protection policy and legislation.

To behave in accordance with the ethos, mission, and values, the Staff Code of Conduct, legal requirements and all of the policies and procedures at all times.


Interested in this Vacancy?

Call us on: 07743 925 242

Send us your CV:

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