External support for the hospitality & catering and sales & management sectors
Denise facilitates the needs of clients who require trouble shooting and business analysis.
If your business needs any external support, get in touch today!!!
Consultancy is offered within the Hospitality and Catering, Sales and Management sectors.
- Are you having staffing issues?
- Hard to retain staff?
- Cannot find the right staff?
- GP is falling?
- Wanting an expert external review and opinion?
Denise will deliver the following to your business.
- Giving expert advice that will lead to the resolution of any issues clients may have, from staffing and recruitment, increasing GP and rebranding, and improved reputation?
- Providing an objective view on dilemmas and solutions
- Deliver expert advice and guidance to your business or employees on a long term or part time basis to address short falls
- Giving an independent review for the client
- Clients will be less susceptible to internal politics or sensitive situations , by utilising an external consultancy
A rural Essex pub and restaurant
Denise the Director of Athena recently facilitated the need of a rural Essex village pub and restaurant who had falling Trip Advisor reviews and major staffing issues.
In an external independent review, Denise provided an evaluation of the business needs and staffing issues, providing immediate support (Head Chef) alongside analysis, advice and mentoring on a daily basis, during working hours and out of office hours. This saw an upturn in reviews, within two weeks the Trip advisor reviews had soared from 3.3 to 4.5 Out of 5 and Google reviews increased to an average of 4.6 out of 5
With repeat business locally and passing footfall (on their travels) this country restaurant has benefited from an increased GP and higher social media ratings. Not only that but the proprietor has a new found focus on his business growth / direction and overall outlook.
This local pub will soon to be recognised as one of the top rural venues to visit!!
Athena continues to provide ongoing support by recruiting new, talented hospitality staff as required.
"What a difference! The restaurant was absolutely heaving on Sunday, so many positive comments from the customers, which I fed back to your Head Chef. Thank you for helping me out and making me feel better about the direction this business needs to go in. You’ve really helped me out and I cannot thank you enough.
Denise you have been exactly what I have needed to join me on this new journey for my business I now have the bit between my teeth, and it’s down to you."
We have been recommended to help out as performance consultants at another restaurant / pub in a village location in Essex, Denise is now on track to achieve the same level of support and excellence!
Call 01206 984 777 or 07743 925 242 (out of office hours) to discuss your business needs in the Catering and Hospitality sector.